Privacy Policy

Rev. 09/2011




Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.


The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number
  • Account balances
  • Credit histories
  • Income, debts and assets
  • Payment histories
  • Credit scores


All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons CredAbility chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information

Does CredAbility share?

Can you limit this sharing?

For our everyday business purposes—
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus

Yes No

For our marketing purposes—
to offer our products and services to you

Yes No

For joint marketing with other financial companies

No N/A

For our affiliates’ everyday business purposes—
information about your transactions and experiences

No N/A

For our affiliates’ everyday business purposes—
information about your creditworthiness

No N/A

For nonaffiliates to market to you

No N/A

To limit our sharing

  • Call 800.251.2227-our menu will prompt you through your choice(s)
  • Visit us online:
  • Mail form found below "other important information"

Please note:

If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice.

However, you can contact us at any time to limit our sharing.


Call toll-free 800.251.2227 or go to

Who we are

Who is providing this notice?

This privacy notice is being provided by CredAbility.

What we do

How does CredAbility protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

How does CredAbility collect my personal information?

We collect your personal information, for example, when you

  • Complete applications or forms
  • Transact with us or creditors
  • provide information from credit reporting agency

Why can’t I limit all sharing?

Federal law gives you the right to limit only

  • Sharing for affiliates’ everyday business purposes—information about your creditworthiness
  • Affiliates from using your information to market to you
  • Sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.

What happens when I limit sharing for an account I hold jointly with someone else?

Your choices will apply to everyone on your account-unless you tell us otherwise.



Companies related by common ownership or control. They can be financial and nonfinancial companies.

  • CredAbility has no affiliates.


Companies not related by common ownership or control. They can be financial and nonfinancial companies.

  • CredAbility does not share information with nonaffiliates.

Joint marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • CredAbility does not engage in joint marketing.

Other important information

We may use your information for the purpose of evaluating our services, gathering research information and designing future programs. Anonymity will be maintained by use of your client number or by using aggregate data.




Mark any/all you want to limit:





City, State, Zip


Mail To:

270 Peachtree Street, NW, Suite 1800
Atlanta, GA 30303