Client Bill of Rights

CredAbility promises you the service you deserve. As our clients, you have the right to:

• Confidential, knowledgeable and courteous service at all times
   
• Prompt and accurate information about our services
   
• Non-judgmental counseling by trained counselors
   
• A written statement of counselor recommendations
   
• Accurate, timely responses to questions and requests
   
• Monthly statements of any funds we receive from you and pay to your creditors
   
• Timely correction of any errors or mistakes made by CredAbility or any of its agents
   
• Discontinue your relationship with CredAbility at any time, for any reason
   

If you feel that we have not upheld every promise as stated above, please direct your concerns to:

Phil Baldwin, President & CEO 

CredAbility

270 Peachtree Street NW, Suite 1800

Atlanta, GA 30303